Hi, my name is Ian. I’m a designer, Digital Native, and Creative Engineer living in Seattle, Washington.
I reckon I’ve got maybe a minute before I lose your interest, so let me give you the quick breakdown of who I am -the stuff that you won’t find on my resume, and, I’d argue, the stuff that really matters...
I was born in the Pacific Northwest and am obsessed with green landscapes and water. I have dual citizenship with Canada, ride a motorcycle, and love to play the guitar and piano. I’m an avid reader, and my secret passion is writing (yes, I’m working on a novel called Orange Juice, no, I won’t tell you about it, and yes, I’ll probably never finish it). My current fascination is with laser cutting, and my current personal project is the Seattle Gum Exchange.
I love to travel. No, seriously - I love to travel. I’ve been to 6 continents (everything but Antarctica, which I'm visiting next year!), 32 countries, and filled up 3 passports in the process. In total, I’ve spent over 1.5 years of my life backpacking abroad.
Still with me? Congrats on making it this far. At the end of the day, I’m an approachable person, and love to share about myself. Pro-tip –start things off with some easy Ian talking points, like: running, working out, beer, music, video games, good books, music/guitars, traveling, eating, and enjoying/reveling in the beautiful creation that is the hot tub.
I love water, and am happiest when I’m swimming, designing an app, petting a dog (fat cats are an acceptable alternative) or with my friends.
I believe that we're all born creators, innovators, and builders. Our challenge in life lies not in knowing what to make, but in finding the right tool -the right pen, instrument, or brush- from which to do so. I'm an artist, and my brush just happens to bleed 1s and 0s. My canvas is the pixels on your screen.
Check out my Behance for more visual design, or download my resume here!
“It’s a magical world, Hobbes, ol’ buddy... Let’s go exploring."
Board of Directors: University Family YMCA
Joined the University Family YMCA Board of Directors in January 2017 to help the YMCA prepare for a $35 million renovation project.
- Part of a 3 person sub-committee focusing on assisting homeless youth in the U District area and developing plans for increased youth homeless housing and assistance programs in the new facility
- (Fall 2018) Partnering with another board member focusing on teaching kids (aged 8-13) coding basics and creative thinking in impoverished areas of Seattle
- Personally raised over $1,700 as part of the annual fund raising campaign that sends kids from poverty-stricken families to summer camps in the San Juan Islands for free
CX Consultant: August 2016 - Present
West Monroe Partners: Consultant in the CX practice with a focus on digital strategy and design. Utilizes a creative mindset to find the balance between "user-first" designs and business requirements to create powerful and effective experiences for our clients.
- Served on a team managing an integration of backend services between two nationwide insurance carriers, saving an estimated $2bn+ in revenue
- Performed extensive user research, user interviews, and surveying techniques to create a new "agent portal" experience for a major insurance carrier. Delivered hi-fidelity wireframes representing a conceptual future-state vision and integrated roadmap to create the new portal experience
Software Engineer: June 2015 - August 2015
Nordstrom: Software engineering intern maintaining and building an application that connects sales associates with with customers that saw more than $90,000 in profit in the first three months of beta release.
- Developed code for both iOS and Android, and maintained C#.NET server-side functionality
- Aided the UX/UI team designing new app features, and created a high-fidelity, fully-interactive prototype demonstrating a complete visual redesign of the app integrating Material Design standards.
IT Analyst: June 2014 – Sept. 2014
Cisco Systems: Performed a UX/UI analysis on Cisco.com’s Profile Manager to identify UX bugs and bottlenecks, and then designed and implemented working solutions for a point release fixing the identified issues.
- Wireframed and prototyped a mobile and responsive redesign of Cisco.com’s Profile Manager
- Assisted Enterprise Data Services in the creation of a new logo for an analytics dashboard.
Manager: Sept. 2013 - June 2015
Montlake Consulting Group is an entirely student-run consulting firm based out of the University of Washington that works with Fortune 500 companies, small businesses, non-profits, and start-ups.
- Consulted for Utopia Design & Development and Amazon Video Games in my first 6 months
- Promoted to Manager after one year of work
- Lead and managed a 6 person consulting team for Windermere Real Estate in 2015.
UX/UI Design: April 2013 – June 201
Amazon: Worked for the Kindle team redesigning X-Ray feature integration on the Kindle Fire by developing an entirely new UI with creative solutions to address issues and customer complaints.
- Presented to Kindle board members a comprehensive PM plan for implementation success
- Designed and built a high-fidelity, interactive Axure prototype demonstrating new functionality for future iterations of Kindle OS.
Senior IT Specialist: Sept. 2011 - June 2015
Michael G. Foster School of Business: Technical support and system administration duties for the Foster School of Business at Paccar and Dempsey Hall. On-call hardware and software troubleshooting and assistance for students and faculty.
Co-Founder: Sept. 2010 – Sept. 2012
Fathom Computers provided high performance navigation systems for recreational and commercial boat owners. Our designs utilized modern enterprise hardware components engineered specifically for the marine environment with IP-54 ratings and custom-built chassis for optimal performance.
Deckhand: July 2008 – 2012
F/V Marissa: Deckhand onboard the commercial fishing vessel Marissa while in service in Bristol Bay, Alaska. Duties include picking fish, part-time boat operation, and electrical and mechanical maintenance onboard the vessel.